Eclipse Availability Management Service
What is Eclipse Availability Management Service (AMS) for?
Eclipse Availability Management Service (AMS) is a modular IT infrastructure management solution that enables you to:
1. See the status and availability of IT based business services
2. See Response Times and delivered Quality of Service
3. Cost effectively manage applications, databases, servers, networks and storage all within a single, flexible, end-to-end high availability solution.
Each of the modules that make up Eclipse Management Service can also be implemented individually, allowing you to select the infrastructure management solution that best matches your current business needs and budget.
As your IT infrastructure evolves it is a simple process to add the new modules needed to deliver the extra functionality and control you require.
What does the Eclipse AMS do?
Traditional IT infrastructure management solutions have tended to focus on individual aspects of the IT
environment such as servers, network devices or
applications in isolation.
As a result, it has proved difficult to understand the
full impact of any IT failures on the business itself.
Eclipse AMS addresses this by defining a business service in
terms of its IT-based components and giving a top
down view.
Whenever there is a significant change in the
availability of key business services or degradation in quality of service, alerts can be sent enabling the support team(s) to drill down, identify the root cause of the problem and take corrective action in order to restore a full service.
In addition, event and performance data can be
stored and used to produce reports/graphs on the
health and availability of your IT infrastructure.
As a result, Eclipse AMS is the ideal solution to help you with Service Level Agreement (SLA) compliance.
Business Overview
How does the Eclipse AMS benefit my business?
Reduced Downtime & Increased Productivity
The primary purpose of Eclipse; AMS is to ensure high availability of your Business Services by monitoring and managing the key components of your IT infrastructure. By ensuring a robust environment for mission critical applications, Eclipse AMS helps to minimise IT downtime and maintain high end-user productivity.
Adaptable Management
IT infrastructures, like the businesses they support, evolve over time. Eclipse AMS is designed to cope easily with these changes. And being modular, it is a simple process to incorporate the new modules needed to deliver the extra functionality and control you require as your business grows.
What about ROI and TCO?
One of the biggest inhibitors to implementing any monitoring and management solution is the time and cost involved in installing and configuring it to support your particular IT infrastructure.
To overcome this, Eclipse AMS uses Remote Rapid Configuration so that, upon installation, it can quickly identify which servers, applications, network and storage devices to monitor and which services to check. And with Eclipse AMS it is possible to start receiving meaningful infrastructure data in less than 30 minutes of installation. This means Eclipse AMS can quickly deliver a Return On your Investment.
Because of its Remote Rapid Configuration, Eclipse AMS dynamically adapts as new components are added to your IT infrastructure or old ones are removed in response to changes in the business. This reduces the downstream Total Cost of Ownership (TCO).
An all-in-one view
Eclipse AMS enables you to obtain a complete view of your entire IT infrastructure and centralise its management through a single portal.
Senior IT management can use Eclipse AMS to gain a high level overview of overall business service availability while support/operations teams can drill down to the component level to determine the root cause of the problem.
However, because EclipseAMS provides a single consistent view of what is really happening across the whole infrastructure, when one remedial action is applied its effect can be seen and understood by everyone. The end result is a more coordinated approach to the whole process of ensuring high availability.
What type of organisations use Eclipse AMS
Any organisations looking for a readily accessible, flexible Eclipse AMS provides a single consistent view of an enterprise’s IT infrastructure Infrastructure management solution that shows business service availability as well IT infrastructure availability will find Eclipse AMS ideal. Typical users of Eclipse AMS range from large corporations to medium sized enterprises.
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