If you can't Monitor... you can't Manage

Application & Server Management

Eclipse uses intelligent agents to monitor and proactively manage mission-critical servers and applications. Involving a rules-based approach, Eclipse AMS enables you to define the critical parameters and thresholds that need checking in order to ensure high availability and performance of servers and applications.

The ability to automatically correct faults is a standard feature for both the server management and application management modules of Eclipse AMS

Please see AMS:Servers and AMS:Applications for further details.

Using network traffic detectors placed at strategic points on the network, Eclipse AMS can monitor overall network traffic on any key segment.

For each detector it is possible to set thresholds to generate trigger alerts on:

• Overall network traffic bandwidth

• Individual protocol utilisation (e.g. ftp, http, udp etc)

In addition to its use for event alerting, the data captured by the detector is stored in a central data consolidator. Reports and graphs can then be generated for Service Level management or for detailed analysis of key segments and bottlenecks.

Please see AMS:Networks for further details.

ii) Network Device Monitoring

Eclipse AMS uses active SNMP polling and the gathering of SNMP traps to monitor the status and availability of network devices.

Eclipse AMS polls the MIBs of key network devices to extract selected values, either scalar or tabular. These values are then compared against user-defined thresholds, looking for unexpected conditions or simply to see if they have changed since the last poll. If exceptions are found then events are created and sent.

Information relating to the managed devices is gathered into the data consolidator for alerting, graphing & reporting.

Please see AMS:Networks for further details.

Storage Monitoring

Using techniques similar to Network Device Monitoring above, Eclipse AMS can be set up to monitor the availability of storage devices. Polling of the MIBs of storage devices allows performance checks to be made and alerts generated. Once again the data gathered can be used for later graphing and reporting.

Please see AMS:Storage for further details.

Alerting, Graphing & Reporting

Alerting

All components of Eclipse AMS can generate alerts when problems are found or thresholds exceeded.

These alerts can be sent to you in a variety of ways:

• e-mail

• pagers

• SMS messages (to mobile phones)
• Pop ups

• AMS:TotalView

• links to Enterprise Management Systems
• links to Help Desk Systems

Graphing & Reporting In addition to the real-time event notifications, performance data from all components of the infrastructure is stored by iAM for later use in producing a wide range of graphs and reports, most of which can be viewed through a web interface.	Graphs can be viewed via the web based interface

Being web-based, Eclipse AMS eliminates the need to log on to dedicated consoles or monitors and allows you access from any PC that has a web browser. Through the use of security settings, Eclipse AMS ensures users only get to gain access to the areas their permissions allow.